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Product Addendum — SoftnixClaw

Additional terms and conditions for SoftnixClaw

Last updated: 2026-05-14

This addendum supplements the Master Terms of Service of Softnix.

1. Product Overview

SoftnixClaw is a Personal AI Agent for systematically collecting and managing data from online sources.

2. Usage Terms

Permitted Usage

  • Collecting data from publicly accessible sources
  • Collecting data from sources the customer has authorized access to
  • Business purposes that comply with applicable laws

Restrictions

  • Crawling websites that disallow crawling via robots.txt is prohibited
  • Collecting personal data without PDPA authorization is prohibited
  • Usage that causes DDoS or excessive load on target websites is prohibited
  • Customer is fully responsible for compliance with laws and target website terms

Liability

  • Softnix provides the tool only; not responsible for customer's usage methods
  • Customer must verify their right to collect data independently

3. SoftnixClaw-Specific SLA

MetricTarget
Uptime99.5%
Crawl SchedulingAs configured ±5 minutes

4. Contact