Privacy Policy

Softnix Technology Co., Ltd.

Softnix Technology Co., Ltd. ("the Company") recommends that you understand this Privacy Policy, as it describes how the Company handles your personal data, including collection, storage, use, disclosure, and your rights, among other matters. In order for you to be informed of the Company's personal data protection policy, the Company hereby announces the following Privacy Policy.

1. Personal Data

"Personal Data" means any information relating to a person which enables the identification of such person, whether directly or indirectly.

2. Limited Collection of Personal Data

The collection of personal data shall be carried out with a defined purpose, scope, and by lawful and fair means. The collection and storage of personal data shall be limited to the extent necessary for providing services or any other electronic services under the Company's objectives. The Company shall ensure that the data subject is informed and provides consent via electronic means, Short Message Service (SMS), or in accordance with the Company's prescribed methods.

The Company may collect your personal data relating to your interests and the services you use, which may include race, religion or philosophy, health data, biometric data, disability, identity, or any other information that may be useful in providing services. In such cases, the Company will obtain your consent before collecting such data, except where:

2.1. It is for compliance with laws, such as the Personal Data Protection Act, the Electronic Transactions Act, the Telecommunications Business Act, the Anti-Money Laundering Act, the Civil and Criminal Codes, the Civil and Criminal Procedure Codes, etc.
2.2. It is for the benefit of an investigation by an inquiry officer or for the trial and adjudication of cases by a court.
2.3. It is for your benefit and obtaining consent cannot be done at that time.
2.4. It is necessary for the legitimate interests of the Company or of another person or legal entity other than the Company.
2.5. It is necessary to prevent or suppress danger to a person's life, body, or health.
2.6. It is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract.
2.7. It is to achieve purposes relating to the preparation of historical documents or archives for public interest, or for education, research, or statistics, for which appropriate protective measures have been provided.

3. Security and Quality of Data

3.1. The Company recognizes the importance of maintaining the security of your personal data. The Company therefore establishes appropriate measures for maintaining the security of personal data, consistent with the confidentiality of personal data, to prevent loss, access, destruction, use, alteration, modification, or disclosure of personal data without authorization or unlawfully, as well as preventing unauthorized use of personal data. This is in accordance with the Company's cybersecurity policy.

3.2. The personal data that the Company receives, such as name, surname, telephone number, email, job title, department or company name, etc., which can identify you as an individual and is accurate and current personal data, will be used solely for the purposes of the Company's operations. The Company will implement appropriate measures to protect the rights of the data subject.

4. Purposes for Collecting, Storing, and Using Personal Data

The Company collects, stores, and uses your personal data for the purpose of providing services to you, including services that interest you, such as digital services, market research, and promotional activities; or for the purpose of creating databases and using information to offer benefits according to your interests; or for analyzing and presenting services or products of the service provider and/or persons who are distributors, agents, or related to the service provider, and/or other persons; and for any other purposes not prohibited by law, and/or to comply with laws or regulations applicable to the service provider, both now and in the future. This includes consenting to the service provider sending, transferring, and/or disclosing personal data to data processors, prospective assignees, assignees, any agencies/organizations/legal entities that have contracts with or are related to the service provider, and/or cloud computing service providers, and consenting to the service provider sending, transferring, and/or disclosing such data both domestically and internationally. The Company will retain such data only for as long as necessary for those purposes. If there is a subsequent change in the purpose of collecting personal data, the Company will notify you.

5. Limitations on Use and/or Disclosure of Personal Data

5.1. The Company may use and disclose your personal data with your consent, and such use must be in accordance with the purposes of the Company's collection and storage only. The Company will supervise its employees, officers, or workers not to use and/or disclose your personal data beyond the purposes of personal data collection or disclose it to third parties, except where:

5.1.1. It is for compliance with laws, such as the Personal Data Protection Act, the Electronic Transactions Act, the Telecommunications Business Act, the Anti-Money Laundering Act, the Civil and Criminal Codes, the Civil and Criminal Procedure Codes, etc.
5.1.2. It is for the benefit of an investigation by an inquiry officer or for the trial and adjudication of cases by a court.
5.1.3. It is for your benefit and obtaining consent cannot be done at that time.
5.1.4. It is necessary for the legitimate interests of the Company or of another person or legal entity other than the Company.
5.1.5. It is necessary to prevent or suppress danger to a person's life, body, or health.
5.1.6. It is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract.
5.1.7. It is to achieve purposes relating to the preparation of historical documents or archives for public interest, or for education, research, or statistics, for which appropriate protective measures have been provided.

5.2. The Company may use the information services of third-party service providers to store personal data. Such service providers must have security measures in place and are prohibited from collecting, using, or disclosing personal data beyond what the Company has specified.

When you visit Softnix.co.th or use our services, you will automatically receive one or more cookies. The primary purpose of our use of cookies is to ensure that we can deliver the best possible service.

What Are Cookies

Cookies are small files, typically text and number files, that are downloaded to a device when a user accesses certain websites. Thereafter, cookies are sent back to the originating website each time the user returns to that site. Cookies are useful because they allow a website to recognize a user's web browser or device.

Blocking and Deleting Cookies

Your browser allows you to block or delete cookies that you do not want if you wish to do so. Please refer to the "Help" menu in your browser for more information. Please note that blocking all cookies will negatively affect your ability to use many websites, including our own. Therefore, we recommend that you allow cookies when using our website.

Our Use of Cookies

Cookies on our website may be set by us, by third parties contracted with us, or by independent third parties such as advertising companies. Our website utilizes both "session" and "persistent" cookies. "Session" cookies remember information from one page to another to filter searches and complete the search before being deleted from your device when you end the session. "Persistent" cookies allow our website to recognize you when you return to our website. These cookies remain on your computer until you delete them or until they expire on a specified date.

The information below shows the different types of cookies we use, the reasons we (or relevant third parties) use cookies, and information you can use to control and learn more about the cookies used on our site:

a) Cookies that help provide services requested by users (for example, displaying information that you are most likely to prefer).
b) Cookies designed to improve website performance by collecting data on various topics, such as user visits to the website (or which pages of the website are most read). These are called analytics cookies.
c) Cookies that remember your preferences when visiting the website, such as your membership status or whether you are a new visitor.
d) Cookies that collect data about your browsing behavior. These are called targeting and advertising cookies, used to target users with advertising banners that the creator believes are of interest to the website user, based on browsing records from such cookies, and to share information with third-party groups such as advertisers.

7. Your Rights Regarding Personal Data

7.1. You may request access to and obtain a copy of your personal data in accordance with the rules and methods prescribed by the Company at the Company's address, or request disclosure of the acquisition of such personal data. The Company may deny your request as prescribed by law or by court order.

7.2. You may request correction or modification of your personal data that is inaccurate or incomplete, and have your data kept up to date.

7.3. You may request deletion or destruction of your personal data, except where the Company must comply with relevant laws in retaining such data.

8. Disclosure of Operations, Practices, and Policies Relating to Personal Data

The Company has a policy of complying with relevant laws regarding the disclosure of personal data, in accordance with legal provisions or court orders.

9. Data Protection Officer

The Company has implemented compliance with the Personal Data Protection Act B.E. 2562 (2019) by appointing a Data Protection Officer (DPO) to monitor the Company's operations relating to the collection, use, and disclosure of personal data in compliance with the Personal Data Protection Act B.E. 2562 (2019), including laws relating to personal data protection. In addition, the Company has established rules and orders for relevant persons to carry out as specified, so that operations in accordance with the personal data protection policy are carried out smoothly. This is also in accordance with the policy set by the Company's Personal Data Governance and Cybersecurity Committee.

10. Contact Information

Customer Service Softnix Technology Co., Ltd. No. 731 PM Tower, 12th Floor, Asok-Din Daeng Road, Din Daeng Subdistrict, Din Daeng District, Bangkok 10400

Phone: 02-245-4942-3
Email: info@softnix.co.th

Last updated: May 2020